AI-Augmented Contract documents Analysis Platform
Designing an AI-powered contract analysis tool that helps underwriters navigate complex legal documents and make faster, more confident decisions during high-pressure renewal periods.
Overview
Analyser is an AI-powered contract review platform built for a global insurance firm to speed up during peak renewal periods. By automating contract comparison and surfacing key deviations, it cut manual review time and reduced cognitive load helping underwriters focus on expert judgment and drive faster, more accurate decisions.
The Challenge
Underwriters review hundreds of re/insurance contracts under tight deadlines while juggling PDFs, emails, notes and multiple tools. Manual analysis of complex legal terms against dozens of compliance criteria is slow, fragmented, and error-prone risking costly mistakes and limiting business growth.
Need a solution that could
Make contract review instantaneous
Simplify checking against complex underwriting rules
Reduce compliance risk and financial exposure
Simplify checking against complex underwriting rules
Reduce compliance risk and financial exposure
Pipeline View Page
After thorough design research, we introduced a workspace for triaging, filtering, and managing submissions.
01
Discovery
We interviewed underwriters to understand their high-pressure renewal workflows and observed their day-to-day processes to spot friction points. Then translated those insights and business requirements into a user-centred design brief to guide the discovery phase.
02
Design & Test
Multiple layout solutions were explored to best present complex, layered information, with prototypes tested live, directly with underwriters. We refined the design based on their feedback and technology limitations, resulting in intuitive efficient workflows.
03
Delivery
After a thorough QA session, a comprehensive developer handoff document was produced to ensure a smooth and precise transition to build, giving the development team everything they needed to bring the designs to life.
The Solution
We designed Analyser - an intelligent contract analysis platform that automatically organises documents, detects key terms, and provides AI-powered insights while keeping underwriters in control.
AI-Powered Comparison with Source Verification
Detected wording is compared against preferred language in a clear side-by-side view with concise risk summaries, enabling decisions in seconds.
Natural Review Rhythm
Key validation actions are surfaced at the point of review, enabling one-step decisions and preserving underwriters’ analytical flow.
Action List for Faster Collaboration
Instead of jumping between components to recall what needs discussion, underwriters get a consolidated view of every flagged item, suggested alternative, and comment at a glance. And when everything checks out, one "Finish Validation" click closes the loop.
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